Privacy Policy

Information We Collect

At Lingy.app, we collect several types of information from our users, including personal information and non-personal information.

Personal information: We collect personal information that you provide to us when you register for an account, use our Services, or communicate with us. This may include your name, email address, phone number, billing information, and other information that you voluntarily provide to us. We use this information to provide you with our Services, process your payments, communicate with you, and improve our Services.

Non-personal information: We also collect non-personal information about your use of our Services. This may include your IP address, browser type, operating system, device type, location data, and other information that is automatically collected when you use our Services. We use this information to analyze how our Services are used, improve our Services, and provide you with customized content and advertisements.

Cookies and other technologies: As described in our Cookies and Other Technologies section, we use cookies and other technologies to collect information about your use of our Services. This includes information about your browsing behavior, preferences, and other details that help us improve your experience on our Services.

Third-party information: We may also collect information about you from third-party sources, such as social media platforms, advertising partners, and analytics providers. This information may include demographic information, interests, and other information that helps us better understand our users and provide them with personalized content and advertisements.

Children's information: We do not knowingly collect personal information from children under the age of 13. If you are a parent or legal guardian and believe that your child has provided us with personal information, please contact us at [email protected]. We will take steps to delete the information as soon as possible.

If you have any questions or concerns about the information we collect, please contact us at [email protected]. We will be happy to provide you with additional information and address your concerns.

How We Use Your Information

• To provide you with language learning services and products.
• To process your payments and communicate with you about your account.
• To improve our website and mobile application.
• To personalize your experience on our Services.
• To send you marketing communications about our products and services.

We may also use your information for research purposes or to comply with legal requirements.

How We Protect Your Information

At Lingy.app, we take the security of your personal information very seriously. We have implemented a variety of technical, administrative, and physical measures to protect your information from unauthorized access, use, or disclosure.

Technical measures: We use industry-standard encryption protocols, such as Secure Sockets Layer (SSL) and Transport Layer Security (TLS), to protect the transmission of your data over the internet. We also use firewalls and other network security measures to prevent unauthorized access to our systems.

Administrative measures: We have strict access controls and authentication procedures in place to limit access to your information to only those employees and contractors who have a legitimate need to access it. We also provide regular training to our employees and contractors on data protection best practices.

Physical measures: We store your data on servers that are located in secure data centers with restricted physical access. We also back up your data regularly to prevent data loss in the event of a system failure or other unexpected event.

Despite our best efforts, no security measures can guarantee 100% protection against all threats. Therefore, we cannot guarantee the security of your personal information. However, we will take all reasonable steps to protect your information from unauthorized access, use, or disclosure.

If you have reason to believe that your information has been compromised, please contact us immediately at [email protected]. We will investigate the matter and take appropriate steps to mitigate any harm that may have occurred.

We also recommend that you take steps to protect your own information, such as using strong passwords, keeping your login credentials confidential, and using up-to-date antivirus software on your device.

If you have any questions or concerns about how we protect your information, please contact us at [email protected]. We will be happy to address your concerns and provide you with additional information about our security practices.

Sharing Your Information

We may share your information with third parties for a variety of reasons, including to provide you with our Services, improve our Services, and comply with legal requirements. Here are some of the ways in which we may share your information:

Service Providers: We may share your information with third-party service providers who help us provide our Services. This may include payment processors, cloud storage providers, email service providers, and customer support platforms. We only share the information that is necessary for these service providers to perform their functions, and we require them to use your information only for the purposes of providing services to us.

Affiliates: We may share your information with our affiliates, subsidiaries, and related entities for the purpose of providing you with our Services. We require our affiliates to comply with this Privacy Policy and to use your information only for the purposes for which it was shared.

Business Partners: We may share your information with business partners who offer complementary products or services that we believe may be of interest to you. We will only share your information with your consent or where permitted by law.

Advertising Partners: We may share your information with third-party advertising partners who help us deliver targeted advertising to you. This may include advertising networks, social media platforms, and other advertising partners. We may share non-personal information and pseudonymous identifiers with these partners in order to deliver relevant ads to you.

Legal Requirements: We may disclose your information in response to a subpoena, court order, or other legal process. We may also disclose your information to law enforcement agencies, government officials, or other third parties as required by law or to protect our legal rights.

Corporate Transactions: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or by posting a notice on our Services of any change in ownership or use of your personal information.

We will not sell, rent, or otherwise disclose your personal information to third parties for their own marketing purposes without your consent.

If you have any questions or concerns about how we share your information, please contact us at [email protected]. We will be happy to provide you with additional information and address your concerns.

Your Choices

• Opting out of marketing communications.
• Updating your account information.
• Deleting your account.

However, please note that deleting your account may not completely remove all of your personal information from our systems.

Cookies and Other Technologies

Cookies and other technologies are used to collect information about how users interact with our website and mobile application. Cookies are small data files that are stored on your device when you visit a website. They contain information about your browsing behavior, preferences, and other details that help us improve your experience on our Services.

We may also use web beacons, which are small, transparent images that are embedded in web pages or emails. They help us understand how users interact with our Services by tracking user behavior, such as which pages they visit, which links they click, and how long they spend on each page.

• To remember your preferences, such as your language or currency settings.
• To personalize your experience, such as by displaying customized content or advertisements.
• To analyze how users interact with our Services, such as which pages are most popular and which features are used most often.
• To improve the performance and security of our Services, such as by identifying and fixing errors or bugs.

We may also use third-party cookies and other technologies for advertising and analytics purposes. These cookies may be set by our advertising partners or analytics providers, and they may track your browsing behavior across multiple websites and services.

You can control how cookies and other technologies are used by adjusting your browser settings. Most browsers allow you to block or delete cookies, or to be notified when a cookie is being placed on your device. However, please note that blocking or deleting cookies may affect your ability to use certain features of our Services.

By using our Services, you consent to our use of cookies and other technologies as described in this Privacy Policy.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. When we make material changes to this Policy, we will notify you by email or by posting a notice on our Services.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and disclose your personal information. Your continued use of our Services after we make changes to this Policy constitutes your acceptance of the updated Policy.

If you do not agree with any changes to this Policy, you may stop using our Services and delete your account. However, please note that if you continue to use our Services after we make changes to this Policy, you will be deemed to have accepted the updated Policy.

If you have any questions or concerns about the changes to this Privacy Policy, please contact us at [email protected]. We will do our best to address your concerns and assist you with any issues you may have.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].